Effective Date:<\/strong> June 1, 2026 Last Updated:<\/strong> June 1, 2026 This Privacy Policy explains how LoyaltyMojo, LLC (\u201cLoyaltyMojo,\u201d \u201cCompany,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) collects, uses, discloses, stores, and protects personal information when you access or use our website, applications, dashboards, loyalty tools, rewards features, customer engagement tools, communications features, subscription services, and related products and services (collectively, the \u201cPlatform\u201d). This Privacy Policy is designed to explain our privacy practices in a clear and practical way. It applies to information we collect directly from you, information collected automatically when you use the Platform, and information provided to us by businesses that use LoyaltyMojo to operate loyalty programs. By accessing or using the Platform, you acknowledge this Privacy Policy. If you do not agree with this Privacy Policy, do not use the Platform.<\/p>\n LoyaltyMojo, LLC provides software tools that help businesses create, manage, and operate loyalty programs, customer rewards, offers, promotions, customer engagement campaigns, and related customer relationship features. Legal notices and privacy requests may be sent to: LoyaltyMojo, LLC Attn: Privacy 156 S. White Street, Wake Forest, NC 27587 privacy@loyaltymojo.com support@loyaltymojo.com<\/p>\n This Privacy Policy applies to two main groups of users:<\/p>\n LoyaltyMojo may handle personal information in different roles depending on the context. When we collect and use information for our own business purposes, such as operating our website, managing accounts, processing subscriptions, providing customer support, improving the Platform, preventing fraud, securing our systems, conducting analytics, and complying with legal obligations, LoyaltyMojo generally acts as an independent business or controller. When we process Program Participant information on behalf of a Business Customer so that the Business Customer can operate its loyalty program, send communications, manage rewards, or interact with its customers, LoyaltyMojo may act as a service provider, processor, contractor, vendor, or similar role under applicable privacy laws. Business Customers are responsible for providing their own legally required privacy notices, obtaining required consents, honoring customer privacy choices, and ensuring that their use of the Platform complies with applicable law. Where required, LoyaltyMojo may enter into a separate Data Processing Addendum or similar agreement with a Business Customer.<\/p>\n The personal information we collect depends on how you interact with the Platform. We may collect the following categories of information:<\/p>\n Depending on the loyalty program and Business Customer settings, we may collect or process:<\/p>\n For paid plans, we may collect billing-related information such as:<\/p>\n If you contact us, we may collect:<\/p>\n We may automatically collect:<\/p>\n We may collect information using cookies, pixels, tags, local storage, analytics tools, and similar technologies as described in this Privacy Policy.<\/p>\n Business Customers may provide information to LoyaltyMojo directly or through integrations, uploads, forms, loyalty sign-up pages, customer imports, point-of-sale systems, or other connected services. Business Customers represent and agree that they have the legal right to provide this information to LoyaltyMojo and to use the Platform for the intended purposes. Business Customers are responsible for ensuring that customer information they submit to the Platform was collected lawfully and with all required notices, consents, permissions, and opt-out rights. Business Customers may not submit sensitive or regulated information unless LoyaltyMojo has expressly approved that use in writing and appropriate legal and security safeguards are in place.<\/p>\n Program Participants may provide information when they:<\/p>\n When you access the Platform, we may automatically collect technical and usage information to operate, secure, measure, troubleshoot, and improve the Platform. This may include information about your device, browser, network, usage patterns, pages visited, features used, IP address, approximate location, error logs, and security events. We may use this information to:<\/p>\n We may use cookies and similar technologies for the following purposes:<\/p>\n These are necessary for the Platform to work. They may support account login, session management, security, checkout, fraud prevention, and basic website functionality.<\/p>\n These help remember your settings and preferences, such as language, display choices, or saved login preferences.<\/p>\n These help us understand how users interact with our website and Platform, including page visits, feature usage, errors, and performance.<\/p>\n We do not currently use advertising pixels, retargeting tools, cross-site tracking, or similar technologies for targeted advertising. If we begin using these tools, we will update this Privacy Policy and provide any required notices, consent options, or opt-out controls. Some privacy laws treat certain advertising or tracking activities as a \u201csale,\u201d \u201csharing,\u201d or \u201ctargeted advertising,\u201d even when no money is exchanged for personal information. At this time, we do not offer a separate cookie preference tool. You can control cookies through your browser settings. If we begin using non-essential advertising or retargeting cookies that require additional consent or opt-out rights, we will update this Privacy Policy and provide any required controls.<\/p>\n We may use personal information to:<\/p>\n We may disclose personal information as described below.<\/p>\n If you are a Program Participant, we may disclose your information to the Business Customer whose loyalty program you joined or interacted with. That Business Customer may use your information according to its own privacy policy, loyalty program terms, and applicable law.<\/p>\n We may disclose information to vendors and service providers that help us operate the Platform, such as hosting providers, payment processors, email providers, SMS providers, analytics providers, customer support tools, fraud-prevention providers, security providers, and professional service providers. These providers are authorized to use information as needed to provide services to us, subject to applicable contractual and legal obligations.<\/p>\n Payment information may be disclosed to payment processors to process transactions, manage subscriptions, prevent fraud, handle disputes, and comply with payment rules.<\/p>\n If a Business Customer chooses to connect third-party services or integrations, information may be disclosed to or received from those services according to the settings chosen by the Business Customer and the third party\u2019s own terms and privacy practices.<\/p>\n We may disclose information if we believe it is reasonably necessary to comply with law, legal process, court orders, subpoenas, government requests, regulatory requirements, law enforcement requests, or other legal obligations. We may also disclose information to protect rights, safety, security, property, platform integrity, customers, users, or the public.<\/p>\n We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, change of control, or similar business transaction.<\/p>\n We may disclose information with your consent or at your direction.<\/p>\n LoyaltyMojo does not sell personal information for money. However, some privacy laws define \u201csale,\u201d \u201csharing,\u201d or \u201ctargeted advertising\u201d broadly. For example, certain advertising pixels, analytics tools, retargeting technologies, or cross-context advertising activities may be considered a sale, sharing, or targeted advertising under some state privacy laws. We do not sell personal information, share personal information for cross-context behavioral advertising, or use personal information for targeted advertising as those terms are defined under applicable state privacy laws. If applicable, LoyaltyMojo will provide a \u201cDo Not Sell or Share My Personal Information\u201d or similar opt-out mechanism where required by law.<\/p>\n Some loyalty programs powered by LoyaltyMojo may provide rewards, discounts, points, offers, or other benefits to Program Participants. These programs are offered and controlled by the participating Business Customer, not LoyaltyMojo, unless LoyaltyMojo expressly states otherwise. To participate in a loyalty program, a Program Participant may need to provide personal information such as a name, email address, phone number, birthday, purchase-related information, or loyalty activity. The value of any reward, discount, point, offer, or benefit is determined by the participating Business Customer and may vary by program. Program Participants may choose not to participate in a loyalty program. Program Participants may also request to withdraw from a loyalty program by contacting the participating Business Customer or by using any available account, unsubscribe, or opt-out method. Withdrawal from a loyalty program may affect the Program Participant\u2019s ability to earn, receive, or redeem rewards, points, discounts, or other benefits. LoyaltyMojo does not assign a monetary value to Program Participant personal information. Any value associated with rewards, discounts, points, or offers is determined by the participating Business Customer and is reasonably related to the value of the customer relationship, loyalty activity, or promotional offer provided by that Business Customer.<\/p>\n We may send service-related communications, including account notices, billing notices, subscription notices, security alerts, password reset messages, support responses, legal notices, and Platform updates. Where permitted by law, we may also send marketing communications about LoyaltyMojo products, services, updates, offers, or events. You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. We will honor marketing email opt-out requests as required by law. Even if you opt out of marketing emails, we may still send service-related or transactional communications.<\/p>\n Business Customers may use the Platform to send emails, text messages, reward alerts, loyalty updates, birthday offers, promotional campaigns, or other communications to Program Participants. Business Customers are solely responsible for obtaining all legally required consents before sending marketing emails, text messages, automated calls, push notifications, or similar communications through or in connection with the Platform. Business Customers are also responsible for maintaining consent records, honoring opt-outs, including required disclosures, and complying with the Telephone Consumer Protection Act, CAN-SPAM Act, state mini-TCPA laws, state email and telemarketing laws, wireless carrier rules, and other applicable laws.<\/p>\n If you provide your phone number and consent to receive text messages, you may receive transactional or promotional text messages depending on the loyalty program, account settings, and consent provided. Text message consent is not required as a condition of purchasing goods or services. Message frequency may vary. Message and data rates may apply. Reply STOP to cancel and HELP for help. You may opt out of text messages by replying STOP where supported or by following the instructions included in the message. You may receive a confirmation message after opting out. For help, reply HELP where supported or contact the applicable Business Customer or LoyaltyMojo. LoyaltyMojo does not guarantee message delivery, timing, open rates, click rates, revenue, customer response, or marketing results.<\/p>\n Business Customers are responsible for:<\/p>\n We retain personal information for as long as reasonably necessary to provide the Platform, maintain accounts, operate loyalty programs, process payments, provide support, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, maintain security, and conduct legitimate business operations. Retention periods may vary depending on the type of information and the reason it is retained. For example:<\/p>\n We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures may include access controls, authentication, logging, vendor controls, encryption where appropriate, monitoring, backups, and security review practices. No system is completely secure. We cannot guarantee absolute security of the Platform or information transmitted through it. If we become aware of a security incident involving personal information, we will investigate and provide notices as required by applicable law. You are responsible for protecting your login credentials, using secure passwords, limiting access to authorized users, reviewing account activity, and promptly notifying us of suspected unauthorized access. Business Customers are responsible for managing employee access, removing users who no longer need access, protecting exported data, and using the Platform securely.<\/p>\n Depending on your relationship with LoyaltyMojo and applicable law, you may have choices regarding your personal information. These may include:<\/p>\n Depending on your state of residence and whether a particular privacy law applies, you may have some or all of the following rights:<\/p>\n This section applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies.<\/p>\n In the past 12 months, we may have collected the following categories of personal information:<\/p>\n We may collect information from:<\/p>\n We use personal information for the purposes described in this Privacy Policy, including providing the Platform, managing accounts, operating loyalty programs, processing payments, providing support, communicating with users, securing the Platform, preventing fraud, analytics, marketing where permitted, legal compliance, and business operations.<\/p>\n We may disclose personal information to the categories of recipients described in this Privacy Policy, including Business Customers, service providers, payment processors, integrations, professional advisors, legal authorities, and parties involved in business transfers.<\/p>\n LoyaltyMojo does not sell personal information for money. LoyaltyMojo does not share personal information for cross-context behavioral advertising unless expressly disclosed in this Privacy Policy or through a required opt-out notice. If required, we will provide a \u201cDo Not Sell or Share My Personal Information\u201d link or similar mechanism.<\/p>\n We do not use or disclose sensitive personal information for purposes that would require a right to limit under California law unless we provide the required notice and choice.<\/p>\n California residents may have the right to know, access, correct, delete, receive a copy of, and opt out of certain uses or disclosures of personal information, as described in this Privacy Policy.<\/p>\n The Platform is not intended for children under 13 years old. LoyaltyMojo does not knowingly collect personal information from children under 13. Business Customers may not knowingly collect, upload, request, or process personal information from children under 13 through the Platform unless they have obtained all legally required parental consent, have complied with all applicable children\u2019s privacy laws, and LoyaltyMojo has approved the use in writing. If we learn that personal information from a child under 13 has been collected through the Platform without legally required consent, we may delete the information and suspend or restrict the related account, program, or feature. If you believe that a child under 13 has provided personal information through the Platform, contact us at privacy@loyaltymojo.com.<\/p>\n LoyaltyMojo is based in the United States. If you access or use the Platform from outside the United States, your information may be collected, processed, stored, and transferred in the United States or other locations where we or our service providers operate. Privacy laws in the United States may differ from those in your country or region. If LoyaltyMojo expands to serve users in jurisdictions with additional privacy requirements, such as the European Union, United Kingdom, or Canada, we may provide additional notices, rights, terms, or agreements as required by applicable law.<\/p>\n The Platform may contain links to third-party websites, services, applications, payment processors, social platforms, analytics tools, point-of-sale systems, or other integrations. We do not control and are not responsible for the privacy practices, security, content, policies, or actions of third parties. Your use of third-party services may be governed by separate terms and privacy policies. You should review those policies before using third-party services.<\/p>\n We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy on our website, through the Platform, by email, or by other reasonable means. The updated Privacy Policy will be effective as of the date stated at the top of the policy unless a different effective date is provided. Your continued use of the Platform after the updated Privacy Policy becomes effective means you acknowledge the updated policy.<\/p>\n If you have questions about this Privacy Policy or want to submit a privacy request, contact us at: LoyaltyMojo, LLC Attn: Privacy 156 S. White Street, Wake Forest, NC 27587 Privacy requests: privacy@loyaltymojo.com General support: support@loyaltymojo.com<\/p>\n Business Customers should not rely on LoyaltyMojo alone to satisfy all privacy, marketing, promotion, consumer protection, or data security obligations. If you are a Business Customer, you are responsible for your own privacy policy, customer notices, consent language, loyalty program rules, SMS\/email disclosures, advertising claims, reward terms, data retention practices, and compliance obligations. Before launching a loyalty program, Business Customers should confirm that their sign-up forms, QR codes, email campaigns, text campaigns, promotions, reward rules, and customer communications comply with applicable federal, state, territorial, local, and industry-specific laws.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":" [vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/loyaltymojo.com\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loyaltymojo.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loyaltymojo.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loyaltymojo.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/loyaltymojo.com\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":7,"href":"https:\/\/loyaltymojo.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":286,"href":"https:\/\/loyaltymojo.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/286"}],"wp:attachment":[{"href":"https:\/\/loyaltymojo.com\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}1. Who We Are<\/h2>\n
2. Scope of This Privacy Policy<\/h2>\n
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3. Our Role: Business, Controller, Service Provider, or Processor<\/h2>\n
4. Personal Information We Collect<\/h2>\n
Account and Contact Information<\/h3>\n
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Business Customer Information<\/h3>\n
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Program Participant Information<\/h3>\n
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Payment and Billing Information<\/h3>\n
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Communications and Support Information<\/h3>\n
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Device, Usage, and Technical Information<\/h3>\n
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Cookies and Tracking Information<\/h3>\n
5. Information We Receive from Business Customers<\/h2>\n
6. Information We Collect from Program Participants<\/h2>\n
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7. Information Collected Automatically<\/h2>\n
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8. Cookies, Analytics, and Advertising Technologies<\/h2>\n
Essential Cookies<\/h3>\n
Preference Cookies<\/h3>\n
Analytics Cookies<\/h3>\n
Advertising or Retargeting Technologies<\/h3>\n
9. How We Use Personal Information<\/h2>\n
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10. How We Disclose Personal Information<\/h2>\n
Business Customers<\/h3>\n
Service Providers and Vendors<\/h3>\n
Payment Processors<\/h3>\n
Integrations and Third-Party Services<\/h3>\n
Legal, Compliance, and Safety Purposes<\/h3>\n
Business Transfers<\/h3>\n
With Consent or Direction<\/h3>\n
11. Sale, Sharing, and Targeted Advertising<\/h2>\n
12. Loyalty Programs, Rewards, and Financial Incentives<\/h2>\n
13. SMS, Email, and Marketing Communications<\/h2>\n
LoyaltyMojo Communications<\/h3>\n
Business Customer Communications<\/h3>\n
Text Messages<\/h3>\n
14. Business Customer Responsibilities<\/h2>\n
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15. Data Retention<\/h2>\n
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16. Data Security<\/h2>\n
17. Your Privacy Choices<\/h2>\n
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18. U.S. State Privacy Rights<\/h2>\n
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19. California Privacy Notice<\/h2>\n
Categories of Personal Information We May Collect<\/h3>\n
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Sources of Personal Information<\/h3>\n
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Purposes for Collection and Use<\/h3>\n
Disclosure of Personal Information<\/h3>\n
Sale or Sharing<\/h3>\n
Sensitive Personal Information<\/h3>\n
California Rights<\/h3>\n
20. Children\u2019s Privacy<\/h2>\n
21. International Users<\/h2>\n
22. Third-Party Links, Websites, and Integrations<\/h2>\n
23. Changes to This Privacy Policy<\/h2>\n
24. Contact Us<\/h2>\n
25. Important Business Customer Notice<\/h2>\n